Identification and verification
We request a valid ID and, for large amounts, additional documents. We explain the reason and keep secure receipts.
- Mandatory ID
- Short forms
- Extra documentation depending on amount
Compliance
We comply with current regulations and licenses
YMYLWe explain the identification and traceability requirements for each operation.
Clear KYC policiesLicenses and registrationTransparency in rates
Reports and traceability
We issue receipts and maintain traceability of operations. If a report is required, we manage it according to the standard.
- Receipts and support
- Reports when applicable
- Clear communication
Licenses and equipment
We are an authorized exchange house with a team trained in compliance. We update policies on an ongoing basis.
- Trained bilingual team
- Updated policies
- Internal audit