Identification and verification
We request a valid ID and, for large amounts, additional documents. We explain the reason and keep secure receipts.
- Mandatory ID
- Short forms
- Extra documentation depending on amount
Compliance
We comply with current regulations and licenses
YMYLWe explain the identification and traceability requirements for each operation.
Clear KYC policiesLicenses and registrationTransparency in rates
Reports and traceability
We issue receipts and maintain traceability of operations. If a report is required, we manage it according to the standard.
- Receipts and support
- Reports when applicable
- Clear communication
Licenses and team
We're an authorized currency exchange, and everyone working the counter is trained on our compliance rules. We update those policies as the regulations change.
- Trained bilingual team
- Updated policies
- Internal audit