Currency Global Exchange
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Legal

Terms and Conditions

By using Currency Global Exchange services, you agree to the terms below. These summarize key points; for full details or a PDF copy, contact our team anytime.

Use of service

You must be 18 or older and provide accurate information when placing currency orders or reservations.

Rates and fees

Exchange rates are confirmed at checkout. Any processing or delivery fees are shown at checkout before you place your order.

Service area

Currency Global Exchange only processes orders within the state of Florida, as required by our license. We only ship to Florida addresses.

Cancellations

Orders may be cancelled prior to fulfillment; delivered or picked-up orders follow our refund policy.

Verification

Government-issued identification may be required for pickup, delivery, and certain transaction amounts.

Limits

Per-customer limits may apply by currency, delivery method, or regulatory requirement.

Delivery and pickup

Delivery timelines are estimates and may vary by carrier. Orders require adult signature. For pickup, bring your ID and order confirmation. Unclaimed pickups may be cancelled after the stated hold period.

Liability

We are not liable for losses caused by events outside our control (carrier delays, force majeure, or third-party outages). In all cases, our liability is limited to the amount you paid for the affected transaction.

Contact

Questions about these terms or your order? Contact us:

Need help with a complaint? Visit our Complaints page.