Privacy

Privacy Policy

We respect your privacy and collect only the information needed to complete your transactions, comply with regulations, and keep your account secure.

Information we collect

  • Contact details (name, phone, email) for orders and support.
  • Government-issued ID data as required for compliance and verification.
  • Transaction details, delivery addresses, and communication history.

How we use your data

  • To process currency orders, reservations, deliveries, and pickups.
  • To meet legal and regulatory requirements (including KYC/AML obligations).
  • To communicate updates about your order, support requests, or service changes.

Sharing and retention

We do not sell your personal information. We may share data with payment partners, delivery carriers, and regulators as required to fulfill your order and comply with law. Information is retained only as long as needed for business or legal purposes.

Your choices

  • You may request access, correction, or deletion of your data where legally allowed.
  • You can opt out of marketing emails at any time; transactional notices will still be sent.
  • Contact us to update delivery or contact details on an open order.

Questions about privacy? Email info@currencyglobalexchange.comor call +1 954-593-3756.

For complaints, please visit our Complaints page.