Use of service
You must be 18 or older and provide accurate information when placing currency orders or reservations.
Legal
Terms and Conditions
By using Currency Global Exchange services, you agree to the terms below. These summarize key points; for full details or a PDF copy, contact our team anytime.
Rates and fees
Exchange rates are confirmed at checkout. Any delivery fees or taxes will be shown before you pay.
Cancellations
Orders may be cancelled prior to fulfillment; delivered or picked-up orders follow our refund policy.
Verification
Government-issued identification may be required for pickup, delivery, and certain transaction amounts.
Limits
Per-customer limits may apply by currency, delivery method, or regulatory requirement.
Delivery and pickup
Delivery timelines are estimates and may vary by carrier. Orders require adult signature. For pickup, bring your ID and order confirmation. Unclaimed pickups may be cancelled after the stated hold period.
Liability
We are not liable for losses caused by events outside our control (carrier delays, force majeure, or third-party outages). In all cases, our liability is limited to the amount you paid for the affected transaction.
Questions? Email us at info@currencyglobalexchange.com or call +1 954-593-3756.
Need help with a complaint? Visit our Complaints page.